Empeco Custom Builders

From beginning to end, Mark Perlman made building a home comfortable and exciting.

I remember our first meeting where you stressed the EMPECO Commitment to quality custom home projects. The home you recently completed for our family reflects that high quality standard.

…it is rare these days to find a company dedicated to performing quality work and delivering on their promises. EMPECO surely is such a company…Thank you so much for building such a wonderful home for JoAnn and our family. We would highly recommend EMPECO to anyone considering building a custom home.

My family and I are so very pleased with the beautiful new home you built. Equally important is the prompt continued service you and your staff have provided us…

We feel fortunate that we chose Empeco Custom Builders. In an age where many businesses simply take the money and run, you have cordially been there when we needed you. Thank you for that.

When we walk through Tall Oaks, we are very content and pleased to look at our home and know that it is truly the most beautiful.

A very sincere thank you to the entire staff of Empeco! Those who work together, win together. Our experience with your exceptional staff was tremendously satisfying. A perfect example of winners!

We are thrilled with the final product, brought to us in time and within budget.

We thank you for your dedication to our project. Another Brown project (now the third!) successfully completed!

Mark, this was the fifth house we have built and our first complete custom home. Most people say they would never build another custom home again, but, Mark, in our case we would not hesitate to build another home with you.

When Parto and I met you…we knew that we could trust you.

From beginning to end, you paid a lot of attention to details and you had excellent ideas for the areas that we did not have enough experience.

It is such a joy to show off our new home to family and friends. They often say “Custom home, wow, I’ll bet you’ll never do that again!” I tell them I will never do it again unless I can do it with Empeco Builders.

We would like to thank you for a job well done. Thank you for listening to our concerns and fixing problems which unexpectedly arose during construction promptly. Thank you for returning all of our phone calls and answering every one of our (Dave’s) hundreds of questions. Your smiling face and positive attitude helped us make this experience enjoyable.

Too often customers forget to say thank you for a job well done. We’re in a service business and I know how often we break our backs, do an outstanding job for a client and don’t receive a thank you.

Your people were professional, considerate and efficient.

I want to thank you and your people for the outstanding job.

You personally responded quickly and courteously to any problems or concerns that arose during the construction.

Please extend my thanks to all those in your organization who contributed to this successful project.

We would like to thank you, albeit belatedly, for a job well done. It was truly a pleasure working with you to build our house. Not only did you finish the job on schedule, but now, eight months after we have moved in, you are still always there for us whenever needed.

This has been an extraordinarily pleasant experience and one that I would gladly repeat with you and your people if the occasion ever should come up again.

Thanks again for all your efforts. We will think of you everytime we open the door to our new..house.

When I started this project, it was with a great deal of anxiety because I’ve heard horror stories about law suits, broken friendships and other kinds of dissatisfaction…

My wife and I feel unique and very lucky that our experience was one of total satisfaction.

What we are enjoying the most is the high quality of workmanship… The finished product is beautiful, top quality, and trouble-free. I would recommend Empeco to any prospective person who wants top quality work and a job well done.

Susan and I wish to express to you how pleased we are to have worked with Empeco Inc. on the construction of our new home in Glencoe…Mark, you were always accessible, responsive to our concerns, and above all a very pleasant person.

We will miss having you around but you’re always welcome here! Thanks for the great job.

It was nearly two years ago now that Sue and I embarked on…building our new home. All was going well until our builder filed bankruptcy, causing months of delays, untold financial pain and worst of all, the fun in building our home was gone forever…or so we thought.

After interviewing several builders to finish our home, it was clear to us that while none of the candidates could restore the time or the money lost, only one could restore our emotional commitment to finish the job, creating an environment of trust, calm, enthusiasm, understanding and professionalism. You shined above all the rest! We knew you were sincere and committed to us even before we signed our contract as you twice saved our home from fire and flood…all on your own accord. For this we will forever be grateful.

Our home is beautiful…thank you, thank you, thank you.

…we are absolutely thrilled with our house. In addition, we have received many, many compliments on the beautiful job that was done. None of it could have been accomplished without your attention and supervision.

Thanks again for a job well done.

It’s important for two working a project together (the owner and the contractor) to have a relationship which is open and honest. I certainly feel that’s the way you’ve treated me every step along the way.

Mark, the addition makes our house. The workmanship that went into it is really noticeable. Thanks for everything.

It’s been almost two years since I first walked into your model home… and read letters such as this one I am writing. I never thought I would be taking the time to write one, and certainly never expected to contract with Empeco to build my house (I didn’t think I could afford you!!) You changed that thinking.

Empeco not only built Brenda and I a gorgeous new home that exceeded our high expectations, but we became friends throughout the process.

You and Mark were always pleasant, helpful, courteous and professional. We definitely would use Empeco again and feel very comfortable recommending you to others.

It is with great pleasure that I enclose our final payment…From star to finish, we could not have been happier with the professionalism and efficiency of everyone on the job!...To see the project come in at less than 1% variance, and only a few days past original schedule is fantastic!

Mady and I returned from vacation to find our shower finally fixed. You’re a magician, but more importantly you are an absolute gentleman.

We can’t thank you enough.

We would like to thank you not only for the timely completion of the work but also the quality of the work.

Thanks again for making our beautiful room a reality. We can certainly recommend you to others without reservation.

It has been my pleasure dealing with you and I hope that we will do more business in the future.

Mark…the finished product is everything Lynne and I hoped it would be. We are extremely pleased with the quality of construction and attention to detail. Everyone who worked on the house can be proud of their contribution.

..if we should…venture through the home building process again, you would certainly be part of our plans.

On behalf of Lois and myself, I would like to thank you for continuing and thorough performance…Your dedication to perfection, no matter the size of the job, is truly commendable.

We have recommended Empeco to our friends and acquaintances and will continue to do so.

I wanted to take this opportunity to express my appreciation for the quality of the work Empeco has performed in the past 18 months…

The renovation work…was completed on time and within budget. In your business, that is an accomplishment.

I want to thank you and your excellent team for a job well done as the general contractor building our new home in Lake Forest. Constructing this house was a long and complex project; therefore, it is remarkable that the entire experience was so pleasant.

It was a pleasure working with you…Your quality of work and attention to detail is much appreciated.

I will be happy to recommend you to anyone interested in retaining a sincere and qualified contractor.

…I really appreciate your dedication to building my house…in Ivanhoe, Illinois.

You have been accessible and accommodating in creating a beautiful home. It has been fun working together with you.

We have built two homes, as well as two offices, before. We know from experience that hassles and aggravations seem to be unavoidable parts of the construction process. That is why we were so pleasantly surprised when we had no such problems with your firm.

We would be proud to recommend you-highly- to anyone considering hiring you as a general contractor.

Simply saying we are “happy” with the construction and outcome of our house does not do justice to the overall pleasant outcome we experienced from choosing to allow Mark Perlman and Empeco the opportunity to be our builder.

…Empeco proved that value realized is not in the price you pay but the service and satisfaction received.

When we first told our family and friends that we were building a new home, the horror stories commenced almost immediately.

…much to our surprise, and everyone else’s, the process of building our home with Empeco was most pleasurable. We almost feel inadequate in that we don’t have any war stories to tell. Our attorney, who’s been practicing nearly 25 years, commented that our home “was the easiest real estate deal he’s ever done.”

You promised us a positive experience in building our home. You certainly kept your word.

As a family that has relocated 11 times in my 25-year Allstate career, Susan and I have developed a keen sense of what we need and require from a home builder. From seven different new construction journeys, our evaluation system is very clear to us, and the top five measurements are:

1. Trust

2. Sincerity

3. Quality

4. Communication

5. Follow up

I can very honestly tell you, and anyone else who would be interested, that you have ranked the highest in all of these areas. We feel blessed to know you and to have bought a house from you.

I wanted to take this opportunity to thank you and your fine organization for the fine job on the remodeling of our home.

Your support staff…were terrific. They turned what is normally a difficult frustrating time into one of minimum inconvenience.

A job well done. Best of luck to you and your fine company.

During our construction…we often get so busy…that we do not find the time to say “thank you” for extraordinary feats. We asked Mark…to move up the completion dates… and his team put in long hours, sacrificing their personal time during the Holiday season to meet these goals. I want to take a moment and relay to you our appreciation for these efforts.

It is a joy to see how your sub-contractors respect and speak highly of you…We appreciate how often you would call and update us on the progress of construction. Whenever we needed to speak, you were always available. If you needed to call back, you did it in a timely manner! This is rare in today’s business world!

We look forward to many years in this home. We love it!